The ongoing management and maintenance for rapidly developing technologies is another highly specialised service offered by Hyro. Handled by our Managed Services division, this service provides the continued optimisation, change and operation of the latest media channels.
Production Support covers all activities required to optimise any of your digital services requirements.
Hyro services are:
-
Supporting: Service Desk; Issue Management, Incident and Problem Management
-
Operating: System and Security Administration, Service Monitoring, Directory Services and Network Administration, Storage Management, Job Scheduling
-
Changing: Change, Configuration and Release Management
-
Optimising: Service Level and Financial Management, Capacity and Availability Management, IT Service Continuity and Workforce Management, Infrastructure Engineering and Security Management
-
Service support: Video Production and Transcoding, Content & Editorial Production, Handset Management and Support.