Hyro is Australia’s oldest and largest digital agency and the ideal partner for enterprise and government clients who wish to turn their digital channel into a source of competitive advantage.
Our research shows that, on average, 40% of enterprise customer engagement is now via the digital channel (the remainder is divided between more traditional channels like advertising, retail or call centres). Suddenly, the services that make up the digital channel (the websites, mobile sites, micro-sites, widgets, forms, chats, blogs and tweets) have gone from being corporate oddities, to a powerful source of competitive advantage.
With over 150 staff across Australia and Thailand, Hyro provides all the skills, processes and technologies required to manage an enterprise-grade digital channel. Our staff and competencies are organised in four delivery departments – Strategy, Experience, Technology and Operations – each adding value to channel management in different ways. Alongside these core delivery departments we also offer a couple of specialised offerings, Hyro People, experts in placing niche, hard to find ICT resources and Idaptive, a next generation solution for digital identity management. By providing all the functions needed to keep an enterprise’s digital channel ahead of the competition, Hyro eliminates the conflict and waste that comes from working with multiple agencies.
From launching new online businesses to improving operational, sales and service effectiveness, we have been helping clients create positive – and profitable – digital customer experiences for over 15 years.
Why Hyro?
- Ranked as a market leader by independent research firm Forrester Research in its report into Australian Interactive Marketing Agencies (July 2009).
- Our seamless, integrated offering ensures Marketing and Technology work cohesively together, resulting in positive customer experiences.
- Extensive innovation and capability in the enterprise and government sectors.
- Mature and proven frameworks and methodologies with over 15 years of experience in providing digital services.
- Over 150 specialist staff with an integrated offshore development capability.
- Longstanding partnerships with leading industry vendors such as Adobe, CA, IBM, Microsoft, and Oracle.
- Service Quality Assured - ISO Certified (ISO9001:2008).
- Listed on the Australian Stock Exchange (ASX: HYO).